Beard Octane recently launched a brand new website (11/25/2019). As part of this process, we had to migrate all customer information over from a completely different website platform, over to this new one. Sometimes during these transfers, information can be lost.
Therefore, if you created an account on the old website, you may get a message stating that your account does not exist when attempting to log in on the new website. Simply create a new account and your previous orders should be located in your account. However, in some instances you may find that orders did not transfer over. With that, we apologize for any inconvenience. The move to the new website platform was for the better, and to improve your shopping experience.