So...you may need to return a product? It's highly unlikely, but in extreme incidents, there may be a need to return one of our products. In any case, we want to make sure our customers are completely satisfied. Please fill out the Return Request form below and a member of our Awesome Team will respond within 24 hours.
100% CUSTOMER SATISFACTION GUARANTEE:
All of Beard Octane's products are backed by our 100% Customer Satisfaction Guarentee! Simply put, if there is something wrong with one of our products, or if you simply just do not like it...let us know! We will do everything in our power to make sure you end up a satisfied customer. Everything that Beard Octane has to offer is handmade, and made with PRIDE. This means that we stand behind every single product that Beard Octane has to offer!
HIGH QUALITY GUARANTEE:
All of Beard Octane's products are made using only the Highest Quality, All Natural Ingredients. If a product is not up to your standards (they must be completely unreasonable if you don't like our products), then we will replace your item or refund your money back. No questions asked...well, we may have just a few because we hate giving money back. Like seriously, do you like giving money back?
REQUIREMENTS & RESTRICTIONS:
- ALL Return and/or Exchange Request(s) MUST be made within 30 days from date which the order was placed.
- NO Returns and/or Exchanges will be accepted due to the buyer/customer not liking a "scent". Beard Octane offers sample sizes which can be purchased in order to "test" a product before purchasing a full size product.
- If a return is granted, the product exchange, refund or store credit will be granted upon receiving the returned product back.
- If you are requesting an exchange, the purchased item must be in it's original container and/or safety sealed.
- If you purchased a Beard Octane product through an Authorized Third-Party Distributor or Reseller, then you must return your item directly through them.
- If you just happened to find a Beard Octane product on the ground behind Uncle Jimmy's rusted out Ford F-100 pickup truck, then we can't take that back either.
- Simply put, if there's an issue, just contact us! We respect and appreciate everyone that takes a chance with Beard Octane, and want nothing short of a completely satisified customer, friend, or just someone that would loan us money and not expect us to pay them back any time soon. I mean, we would give you an IOU...that's just as good as money right?
- *Please read our Legal Policy for additional stipulations. We made this small on purpose so you don't see it.